Mochdre Vets is the trading name for Heywood and Heywood Ltd. We take your privacy very seriously and are committed to protecting your personal information. This policy sets out how we use the information that you provide us.
What information do we collect about you?
We collect information about you when you register with us (either as your main veterinary practice or as a referral) or place an order for products or services or contact us via any of our web-site contact forms.
The information we collect includes your name and contact information, including your address, telephone and email address.
We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions.
How will we use the information about you?
We collect information about you to
- process your order
- manage your account
- internal record keeping
- to send you reminders of appointments and recalls
- to contact you about other products and services we think may be of interest to you
We would like to send you information about products and services of ours. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us or if we contacted you by email then there will be an ‘unsubscribe’ link at the bottom of the message. You may also update your contact preferences here.
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Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us (at the contact details below).
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
How to contact us
by email: firstname.lastname@example.org
by post: Mochdre Vets, Williams House, Conway Road, Mochdre, Conwy, LL28 5HE
and you can update your contact and consent preferences online
Consultation Times (by appointment only)
Monday – Friday 08:00 – 20:00
Saturday 09:00 – 12:00
Sunday 10:00 – 13:00
Mochdre Vets is the trading name for Heywood and Heywood Limited
and is registered in England and Wales. Registered Number 10654839.
Registered Office Williams House, Conway Road, Mochdre, Conwy. LL28 5HE.